Shipping Policy

Effective Date: June 27, 2026

1. Overview

Leaf & Wander merchandise is produced and fulfilled on demand by Printify, our print-on-demand partner. Because each item is made specifically for you at the time of your order, we are unable to accept returns or exchanges for reasons of preference, incorrect sizing, or change of mind.

Please review product descriptions and size guides carefully before placing your order.

2. Where We Ship

We ship merchandise within the United States only at this time. We do not offer international shipping.

3. Production & Processing Time

All items are made to order. Please allow 2–7 business days for production before your order ships. This is in addition to the shipping transit time.

Production times may be longer during peak seasons or high-demand periods. You will receive a confirmation email with tracking information once your order has shipped.

4. Shipping Times and Carriers

Once your order has been produced and handed off to the carrier, estimated U.S. transit times are generally:

Standard shipping: 3–7 business days
Express options (if available at checkout): 1–3 business days

Delivery timelines are estimates and are not guaranteed. Leaf & Wander is not responsible for delays caused by carriers, weather, or other circumstances outside our control.

5. Order Tracking

A tracking number will be emailed to you once your order ships. You can use this number to follow your package through the carrier's website. If you have not received tracking information within 10 business days of your order date, please contact us.

6. Returns and Refunds

Because our products are printed on demand, we do not accept returns or offer refunds for orders placed in error, unwanted items, or sizing issues. We strongly encourage you to double-check sizing charts and product details before completing your purchase.

Damaged or Misprinted Items

We stand behind the quality of our products. If your order arrives damaged, defective, or misprinted, we will make it right. Eligible issues include:

Items damaged in transit
Significant print defects or misaligned graphics
Manufacturing defects (e.g., stitching errors, blank areas)
Wrong item received

To request a replacement or refund for a defective item, please contact us within 15 days of delivery with the following:

Your order number
A clear photo of the damaged or misprinted item
A brief description of the issue

Once we review your request and confirm the issue, we will either replace the item at no cost to you or issue a full refund, at our discretion. Resolutions are handled in accordance with Printify's policies.

What Is Not Covered

The following are not eligible for a return, replacement, or refund:

Incorrect size or color selected at checkout
Change of mind after an order is placed
Minor variations in color due to screen display differences
Items reported more than 30 days after delivery

7. Lost or Stolen Packages

Leaf & Wander is not responsible for packages confirmed as delivered by the carrier but reported missing. If your tracking shows delivery but you have not received your package, we recommend:

Checking with neighbors or building management
Contacting the carrier directly to file a missing package claim
Reaching out to us — we will do our best to assist, though we cannot guarantee a replacement in these cases

8. Contact Us

For questions about your order, shipping, or a damaged item claim, please reach out to us at:

Leaf & Wander Ventures LLC

Website: leafandwander.com

We aim to respond to all inquiries within 2–3 business days.

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